Welcome to the Indiana
Vocational Rehabilitation Claim Payment System
This site is developed for the Indiana Vocational Rehabilitation vendors to submit claims for vocational rehabilitation services and products.
Call Center Closed for Columbus Day
In observance of Columbus Day, the Customer Service Call Center will be closed Monday, October 12, 2026. The Call Center will resume normal operation at 8:30AM on Tuesday, October 13, 2026.
Important Links
Customer Service Center
1-833-475-3061
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System News
Find on the attachment the current Indiana VR Postsecondary Training rates for the 2026-2027 academic year.
All refunds must be sent directly to the VR Central Office in Indianapolis. Vendors should include the following details with each refund submission:
• Authorization number(s)
• Amount per authorization
💡 If submitting a refund for multiple authorizations, one check is acceptable—as long as all authorization numbers and corresponding amounts are clearly listed.
📬 Send Refunds To:
Indiana Vocational Rehabilitation
402 W. Washington St., W453
Indianapolis, IN 46102
ATTN: Charlotte Nevins
This guide provides helpful tips to ensure vendors receive their 1099 form accurately and timely. For additional questions or concerns, contact the Customer Service Center: 1-833-475-3061.
First, please ensure that it has been 5-10 days from the payment date listed. Payment will be from Public Consulting Group, Inc. If you are still unable to locate the payment, call the customer service center at 1-833-475-3061 or email INVRclaimpay@pcgus.com for further direction.
This guide provides helpful hints for accessibility to use the Claim Payment System.
Vendor Registration
If you are interested in becoming a vendor, please email VRVendor@fssa.in.gov with the following information: Business Name, Business contact information (name, email, a mobile phone number), Services available for VR participants and how did you hear about Vocational Rehabilitation Services.
Current IRS W9 form
Use this link to request a bidder #.
Select the above link if you need to register for a DUNS number or look up your DUNS #.
Business vendors using Federal ID # when doing business.
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VR Forms
Guide to Trial Work Experience Services for Providers
See document to review two completed TWE forms for reference or guidance on how to complete the form.
This is a new form to be used for documentation ONLY when a TWE is authorized.
Employment service staff are to use this link for ASL interpreter request. This is NOT for foreign language request!
Pre-ETS Resources
This video outlines future enhancements to be released to the Claim Payment System July 2026.
Instruction on how to enter a new student into the Consumer Portal. Please find information regarding what you need to collect prior to submitting a new student in the Consumer Portal.
A vendor checklist to prepare for Pre-ETS Authorizations and Claiming.
This a fillable pdf form for Pre-ETS students ONLY
For Pre-ETS students only
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