During each session, we will spend 20–30 minutes demonstrating the monthly topic and answering questions related to Pre-ETS authorizations, service logging, and claiming, with the remaining time dedicated to open Q&A for all VR-CPS-related topics, including the new account login process, adding multiple claims at once, and tracking payments.

All refunds must be sent directly to the VR Central Office in Indianapolis. Vendors should include the following details with each refund submission: • Authorization number(s) • Amount per authorization 💡 If submitting a refund for multiple authorizations, one check is acceptable—as long as all authorization numbers and corresponding amounts are clearly listed. 📬 Send Refunds To: Indiana Vocational Rehabilitation 402 W. Washington St., W453 Indianapolis, IN 46102 ATTN: Charlotte Nevins

This guide provides helpful tips to ensure vendors receive their 1099 form accurately and timely. For additional questions or concerns, contact the Customer Service Center: 1-833-475-3061.

First, please ensure that it has been 5-10 days from the payment date listed. Payment will be from Public Consulting Group, Inc. If you are still unable to locate the payment, call the customer service center at 1-833-475-3061 or email INVRclaimpay@pcgus.com for further direction.

This guide provides helpful hints for accessibility to use the Claim Payment System.

If you are interested in becoming a vendor, please email VRVendor@fssa.in.gov with the following information: Business Name, Business contact information (name, email, a mobile phone number), Services available for VR participants and how did you hear about Vocational Rehabilitation Services.

Current IRS W9 form

Use this link to request a bidder #.

Select the above link if you need to register for a DUNS number or look up your DUNS #.

Business vendors using Federal ID # when doing business.

Employment service staff are to use this link for ASL interpreter request. This is NOT for foreign language request!

Please see the VR Employment Service Documentation Training FAQ

This is a link to the form to be completed and signed by the licensed Audiologist https://forms.office.com/g/cZNWsBsUzu



Learn about the difference between Discovery activities vs Job Readiness Training (JRT) vs Milestone 1 (MS1)

Instruction on how to enter a new student into the Consumer Portal. Please find information regarding what you need to collect prior to submitting a new student in the Consumer Portal.

The January 21, 2026 recording for the IN VR Pre-ETS Sneak Peek.

The January 21, 2026 PDF Slide Deck for the IN VR Pre-ETS Sneak Peek.

A vendor checklist to prepare for Pre-ETS Authorizations and Claiming.

This a fillable pdf form for Pre-ETS students ONLY